Joan is an experienced senior NHS leader, with a Masters in Primary Care, who is committed to supporting systems to deliver high quality, innovative and effective services for patients. She has gained her operational and strategic experience across a range of NHS and private sector organisations with a strong track record of delivery, aligned with service transformation and development.
Before becoming a NHS RightCare Delivery Partner, Joan worked as the Deputy Director of Quality at NHS England in the Midlands & East, East; she is acutely aware of the pressures experienced by organisations within the NHS and the potential impact of this on patient care and experience. She is proud of the outstanding work carried out by members of staff in the NHS daily, and is enthusiastic about being part of this in her role as a NHS RightCare Delivery Partner.
Joan completed the Nye Bevan Leadership Award in 2013 and is enrolled on the ILM Executive Coaching Award in 2018. Joan believes that collaborative working across health economies to solve the many “wicked issues” systems are faced with is the key to success and ultimately ensures the highest standards of care for patients.